Kentish Interiors Ltd (company number: 15185644) is committed to protecting your privacy and maintaining the security of any personal data you provide to us. This Privacy Policy outlines how we ensure this and how we comply with data protection legislation. Kentish Interiors is the data controller and is responsible for your personal data (collectively referred to as “Kentish Interiors”, “we”, “us” or “our” in this privacy notice).

This Privacy Policy will explain any areas of our website which may affect your privacy and personal details, how they are processed, collected, managed, and stored, and how your rights under the new GDPR (General Data Protection Regulations) are protected.

We may change this privacy notice from time to time. Any changes we make to this privacy notice in the future will be posted on our website and, where appropriate, notified to you by email. This version was last updated on 11th July 2024.

INFORMATION THAT WE COLLECT FROM YOU

We may collect personal information from you to fulfil your service requests and any contract between Kentish Interiors and you. We may also use this data for ongoing communications and marketing. Collected data includes email addresses, full name, postal address, and contact numbers. Any personal information collected is used for the operation and fulfilment of a service requested by you.

You may give us your Identity and Contact Data by filling in forms on our website or by corresponding with us by post, phone, email, social media or otherwise on behalf of your business. This includes personal data you provide when you:

make an enquiry about our products and/or services;

subscribe to our mailing list;

request marketing to be sent to you; or

give us some feedback on the products and/or services we provide.

We do not store credit card details, nor do we sell, rent or share customer details with any third party for commercial reasons.

Amending personal data

Under the Data Protection Act 1998 and the General Data Protection Regulations 2018, you have the right to review any personal information provided to us at any time. This includes reviewing for correctness, requesting correction of errors, that information cannot be used to contact you, that information be deleted from our records, and to opt-out of communication.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

We may need to request specific information from you to help us confirm your identity and to ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.

If you fail to provide personal data

We may not be able to perform the contract we have or are trying to enter into with your business if you fail to provide the necessary personal data. In this case, we may have to cancel such products and/or services.

Children

The products and/or services we provide together with our website are not intended for persons under 18 years of age and we do not knowingly collect any data relating to children. Children would need to be represented by their parent or guardians.

KEEPING YOUR INFORMATION SECURE

Our servers are protected using HTTPS and SSL technology. Any data provided by you to us will be as secure as it can be. We are fully aware of our responsibilities regarding data under the Data Protection Act 1998 and the General Data Protection Regulation 2018.

Unfortunately, the transmission of information via the Internet is not always completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use security features to try to prevent unauthorised access.

Disclosure of your information

We may necessarily share your information with selected third parties including:

Business partners, suppliers and sub-contractors for the performance of any contract we enter into with you.

If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply agreements; or to protect the rights, property, or safety of Kentish Interiors, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

COOKIES

This website may use cookies to better the overall experience of our users. In accordance with legislation and where necessary, this website ensures the user has the ability to accept and disable the use of cookies.

What are Cookies?

As with many websites, we use standard technologies called cookies. Cookies are pieces of information which are sent from a website to your hard drive while you a viewing a site. These may be used by companies to provide a more personalised experience, for statistical purposes, or for advertisements. The use of cookies is standard practice across the internet and is undertaken by several websites.

Cookies could be either ‘persistent’ or ‘session’ cookies. A persistent cookie will be stored by a browser and remain valid until its set expiration date and can be deleted by the user prior to expiry. A session cookie expires at the end of the user session on a website once the browser has been closed.

What we use cookies for:

To provide a more interactive and personal user experience

For statistical purposes

To show adverts that you may be interested in and control the number of times you see them

Information is gathered about website use via cookies and any information gathered is used to create reports about the use of our website. Google Analytics is used to analyse the use of our website. For more on Google’s privacy policy, see here.

It is important to note that disabling cookies may have a negative impact on how a site runs.

As there are links to external sites, users are advised to be aware of the possible use of cookies on other sites. See ‘External Web Links’ below also.

Cookies used by service providers

Third-party companies that are providing a service for us or recommended to you by us may use cookies. We do not control these third-party websites and are not responsible for their privacy statements.

Cookie disabling

If you would like to disable the use of cookies when you visit a website you can do this from your internet browser. The links below provide instruction on how to do this. Once you click on an external link, this Privacy Policy no longer applies.

Microsoft Edge

Mozilla Firefox

Google Chrome

Apple Safari

MARKETING

We may use personal data we have collected about you to provide you with information about other products and services that are similar to those that you have already purchased or enquired about. You can ask us to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us at any time.

Social media profiles

We may use official profiles on social media channels. We advise our users to verify the legitimacy of any profile claiming to be our company before interacting with them. Our social media profiles will never ask for user passwords or personal details.

We may also use third-party advertising via social media channels such as Facebook, Pinterest and Instagram. All data collected through these channels will follow that specific channel’s privacy policy found here:

Houzz https://www.houzz.com/privacyPolicy

Instagram https://help.instagram.com/155833707900388

Pinterest https://policy.pinterest.com/en-gb/privacy-policy

Facebook https://www.facebook.com/full_data_use_policy ,

EXTERNAL WEB LINKS

Our website may include links to third-party websites, plug-ins and applications. When you leave our website, we encourage you to read the privacy notice of every website you visit. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

SPAM POLICY

Kentish Interiors is strongly against spam. We only contact our customers when they have requested to receive communication or there is a need to update you on information about services you have requested from us.

OTHER PRIVACY NOTICES

We retain personal information for the period necessary to fulfil the services requested unless a longer retention period is permitted or required by law.

We may revise our Privacy Policy from time to time. Any changes that occur will be posted on the Privacy Policy page of our website. All changes will be effective immediately. By continuing as a client with us you are bound to the revised Privacy Policy.

This Privacy Policy was last revised on 11th July 2024.

QUESTIONS ABOUT THE USE OF PERSONAL DATA

If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact the data protection compliance manager using the details set out below.

Full name of legal entity: Kentish Interiors Ltd

Name or title of data protection compliance manager: Ola Sanni, Director

Email address: info@kentishinteriors.co.uk

We would appreciate the chance to deal with any concerns you may have regarding the processing of your data so please contact us in the first instance. You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).